faq

How far in advance can I book my reservation?

All reservations are bookable three weeks to the exact day (and under).

If I’m not finding any availability online, can I still walk-in?

Yes, you can! Please note, all our bar stools are available on a first come, first serve basis. In addition, we do save a spot in our restaurant for walk-ins.

Is my seating request guaranteed?

Unfortunately, due to the nature of our industry and the high-demand for prime-view seating, we are unable to guaranteed seating requests. The team will try their best to accommodate when and where possible.

Do you accept large party reservations?

Yes, we accept parties of 11 and under for A La Carte service. All parties 12+ should be submitted through our catering inquiry form: https://www.rs.ca/booking. Please note all parties 8+ are subject to one bill with an added 18% gratuity.

What happens if I’m running late for my reservation?

Please note, there is not a phone at the hostess stand. If you are running late, there is a 15-minute grace period. After that, we recommend touching base at the hostess stand to see how the team can best accommodate.

How do I speak to a live agent regarding any questions I may have about my reservation?

We recommend reaching out to our Call Centre at 416-815-5983 or reservations@mlse.com.

The Call Centre operates:
Monday-Friday: 10am-9pm
Saturday: 11am -9pm
Sunday: 10am-6pm

Do you accommodate dietary restrictions?

Yes, we do! If you have any dietary concerns or restrictions, please e-mail us at reservations@mlse.com and one of our agents will be able to provide further information for you.

I have an upcoming event, is Real Sports able to make a donation?

Unfortunately, at this time we have already made prior commitments to charities and donations. We kindly ask that you reach back at a later time.

How can I apply to work at Real Sports?

All MLSE and Real Sports positions will be posted on https://careers.smartrecruiters.com/MLSE3 We ask that all resumes and applications are submitted through our online career portal.

Is there a cake-cutting fee?

There is no cake cutting fee at Real Sports. If you’re bringing in cake, we just ask that you let us know in advance if possible so that we may ensure we have the ability to store it properly.

How will I know if you’re broadcasting a game I’m looking to watch?

Please see above for our weekly TV schedule.

Is there parking at Real Sports?

Whereas Real Sports does not have it’s own parking. There is underground parking at 15 York Street. Open 24/7, this public parking garage offers Sports and Entertainment event parking, plus Valet Hotel parking. Entrance off York Street and Bremner Blvd. Please call 1-877-909-6199 for further information.

Are there cover charges for event days?

Currently, we are only charge covers for Superbowl. However, if we did have an event that would require a cover charge, we would notify our guests in advance.

Does Real Sports sell gift cards?

Yes, we do! Gift cards are available for purchase at Real Sports. In addition, if you are looking to add a pre-authorized payment on file to cover a guests meal, please reach out to our team at reservations@mlse.com for further information on “pre-authorization” forms.